Welcome to the privacy policy of SianHorn ltd t/a SianHorn.com
This privacy notice provides information on how Sian Horn and The club collects andprocesses your personal data when you visit our website www.sianhorn.com and/orpurchase a product or service.
It is important that you read this privacy notice together with our website privacypolicy which contains more detailed information about our data processing and can be accessed here.
Important information and who we are
Sian Horn is the controller and responsible for your personal data.If you have any questions about this privacy notice or our data protection practicesplease send your query to hello@sianhorn.com
You have the right to make a complaint at any time to the Data ProtectionCommission (DPC), the Irish supervisory authority for data protection issues(www.dataprotection.ie). We would, however, appreciate the chance to deal withyour concerns before you approach the DPC so please contact us in the firstinstance.
The data we collect about you
We may collect, use, store and transfer different kinds of personal data about you as follows:
Identity Data includes first name, last name, username or similar identifier, title, date of birth and gender.Contact Data includes delivery address, email address and telephone numbers.Technical Data includes internet protocol (IP) address, your login data, browser typeand version, time zone setting and location, browser plug-in types and versions,operating system and platform, and other technology on the devices you use toaccess this website.Profile Data includes your username and password, purchases or orders made byyou, your interests, preferences, feedback and survey responses.Usage Data includes information about how you use our website, products andservices.Marketing and Communications Data includes your preferences in receivingmarketing from us and our third parties and your communication preferences.We also collect, use and share Aggregated Data such as statistical or demographicdata for any purpose. Aggregated Data could be derived from your personal data butis not considered personal data in law as this data will not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate thepercentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectlyidentify you, we treat the combined data as personal data which will be used inaccordance with this privacy policy. We do not collect andSpecial Categories of Personal Data about you (this includes details about yourrace or ethnicity, religious or philosophical beliefs, sex life, sexual orientation,political opinions, trade union membership, information about your health, andgenetic and biometric data). Nor do we collect any information about criminalconvictions and offences.
How we collect your personal data
We use different methods to collect data from and about you including through:Direct interactions. You may give us your Identity and Contact by filling in forms orby corresponding with us by post, phone, email or otherwise. This includes personaldata you provide when you:
1. apply for our products or services;
2. create an account on our website;
3. subscribe to our service or publications;
4. request marketing to be sent to you;
5. enter a competition, promotion or survey; or
6. give us feedback or contact us.
Automated technologies or interactions.
As you interact with our website, we willautomatically collect Technical Data about your equipment, browsing actions andpatterns. We collect this personal data by using cookies and other similartechnologies. Please see our cookie policy at [LINK] for further details.Third parties or publicly available sources. We will receive Technical Data about you from analytics providers such as Google based outside the EU.How we use your personal dataWe will only use your personal data for the purpose for which we collected it whichinclude the following:To register you as a new customer.To process and deliver your order.To manage your relationship with us.To enable you to participate in a prize draw, competition or complete a survey.To improve our website, products/services, marketing or customer relationships.To recommend products or services which may be of interest to you.
Lawful basis for our use of your personal data
We will only use your personal data when the law allows us to. Most commonly, wewill use your personal data in the following circumstances:Where we need to perform the contract we are about to enter into or have enteredinto with you.Where it is necessary for our legitimate interests (or those of a third party) and yourinterests and fundamental rights do not override those interests.Where we need to comply with a legal obligation.Third-party marketingWe will get your express opt-in consent before we share your personal data with anythird party for marketing purposes.Opt outYou can ask us or third parties to stop sending you marketing messages at any timeby contacting us at any time.Where you opt out of receiving these marketing messages, this will not apply topersonal data provided to us as a result of a product/service purchase,product/service experience or other transactions.
Change of purpose
We will only use your personal data for the purposes for which we collected it, unlesswe reasonably consider that we need to use it for another reason and that reason iscompatible with the original purpose. If you wish to get an explanation as to how theprocessing for the new purpose is compatible with the original purpose, pleasecontact us.If we need to use your personal data for an unrelated purpose, we will notify you andwe will explain the legal basis which allows us to do so. Please note that we may process your personal data without your knowledge orconsent, in compliance with the above rules, where this is required or permitted bylaw.How we share your personal dataWe may share your personal data with external third parties as set out below:Service providers acting as processors based in Ireland who provide IT and systemadministration services.Professional advisers acting as processors or joint controllers including lawyers,marketing consultancy professionals, accountants and insurers based in Ireland whoprovide consultancy, legal, insurance and accounting services.
The Revenue Commissioners, regulators and other authorities acting as processorsor joint controllers based in Ireland who require reporting of processing activities incertain circumstances.Third parties to whom we may choose to sell, transfer or merge parts of our businessor our assets. Alternatively, we may seek to acquire other businesses or merge withthem. If a change happens to our business, then the new owners may use yourpersonal data in the same way as set out in this privacy policy.International transfersIn certain circumstances we may transfer your Personal Data outside of the EU, for example for processing by a data processor located outside the EU such as Google. We only transfer your Personal Data where the EU Commission has decided that thethird country in question ensures an adequate level of protection in line with EU dataprotection standards, or where there are appropriate safeguards in place to protect your Personal Data. If you would like to find out more about the appropriatesafeguards that we have in place to govern the transfer of your Personal Data youcan contact us at hello@sianhorn.comData securityWe have put in place appropriate security measures to prevent your personal datafrom being accidentally lost, used or accessed in an unauthorised way, altered ordisclosed. In addition, we limit access to your personal data to those employees,agents, contractors and other third parties who have a business need to know. Theywill only process your personal data on our instructions and they are subject to aduty of confidentiality.We have put in place procedures to deal with any suspected personal data breachand will notify you and any applicable regulator of a breach where we are legallyrequired to do so.Data RetentionWe will only retain your personal data for as long as reasonably necessary to fulfilthe purposes we collected it for, including for the purposes of satisfying any legal,regulatory, tax, accounting or reporting requirements. We may retain your personaldata for a longer period in the event of a complaint or if we reasonably believe thereis a prospect of litigation in respect to our relationship with you.To determine the appropriate retention period for personal data, we consider theamount, nature and sensitivity of the personal data, the potential risk of harm fromunauthorised use or disclosure of your personal data, the purposes for which weprocess your personal data and whether we can achieve those purposes throughother means, and the applicable legal, regulatory, tax, accounting or otherrequirements. By law we have to keep basic information about our customers (including Contact,Identity, Financial and Transaction Data) for up to six years after they cease beingcustomers for tax purposes.In some circumstances you can ask us to delete your data: see your legalrights below for further information.
In some circumstances we will anonymise your personal data (so that it can nolonger be associated with you) for research or statistical purposes, in which case wemay use this information indefinitely without further notice to you.Changes to this privacy policy and your duty to inform us of changesWe keep our privacy policy under regular review.It is important that the personal data we hold about you is accurate and current.Please keep us informed if your personal data changes during your relationship withus.Your legal rightsYou have the right to:Request access to your personal data (commonly known as a “data subject accessrequest”).
This enables you to receive a copy of the personal data we hold about youand to check that we are lawfully processing it.Request correction of the personal data that we hold about you. This enables youto have any incomplete or inaccurate data we hold about you corrected, though wemay need to verify the accuracy of the new data you provide to us.Request erasure of your personal data. This enables you to ask us to delete orremove personal data where there is no good reason for us continuing to process it.You also have the right to ask us to delete or remove your personal data where youhave successfully exercised your right to object to processing (see below), where wemay have processed your information unlawfully or where we are required to eraseyour personal data to comply with local law. Note, however, that we may not alwaysbe able to comply with your request of erasure for specific legal reasons which willbe notified to you, if applicable, at the time of your request.Object to processing of your personal data where we are relying on a legitimateinterest (or those of a third party) and there is something about your particularsituation which makes you want to object to processing on this ground as you feel itimpacts on your fundamental rights and freedoms.
You also have the right to objectwhere we are processing your personal data for direct marketing purposes. In somecases, we may demonstrate that we have compelling legitimate grounds to processyour information which override your rights and freedoms.Request restriction of processing of your personal data. This enables you to askus to suspend the processing of your personal data in the following scenarios:If you want us to establish the data’s accuracy.Where our use of the data is unlawful but you do not want us to erase it.Where you need us to hold the data even if we no longer require it as you need it toestablish, exercise or defend legal claims.You have objected to our use of your data but we need to verify whether we haveoverriding legitimate grounds to use it.
Request the transfer of your personal data to you or to a third party. We will provideto you, or a third party you have chosen, your personal data in a structured,commonly used, machine-readable format. Note that this right only applies toautomated information which you initially provided consent for us to use or where weused the information to perform a contract with you.Withdraw consent at any time where we are relying on consent to process yourpersonal data. However, this will not affect the lawfulness of any processing carriedout before you withdraw your consent. If you withdraw your consent, we may not beable to provide certain products or services to you. We will advise you if this is thecase at the time you withdraw your consent.